Terms of Service

0. Please read this first — this is a beta draft

OTTEVA is in an early beta. These Terms are a draft. They have not yet been reviewed by a U.S. attorney, and that review will happen before we open paid memberships to everyone. Parts of them will change. Whenever they change, we will tell you in advance, in plain language, and you will be free to leave.

Nothing on this page is legal, insurance, financial or medical advice, and nothing here replaces advice from a licensed professional in your state.

1. Who we are and who you are contracting with

OTTEVA is operated by Jakub Bárt, a sole trader registered in the Czech Republic under business ID 23594284, with a registered address at Bezručova 1643/22, 737 01 Český Těšín, Czech Republic (“we”, “us”, “OTTEVA”).

We want this to be unmistakable: OTTEVA is not a U.S. company. The provider is a Czech sole trader and is the contracting party for U.S. customers as well. Your agreement is with that person, operating under the name OTTEVA, and your service is delivered over the internet from servers located in the European Union.

You can write to us at any time at info@otteva.com. A person answers, not a form.

2. What OTTEVA does

OTTEVA keeps your own paperwork in order. You photograph a contract, a bill or a policy; OTTEVA reads what it says, works out the dates and the amounts, and reminds you before a deadline passes. It shows you what you pay for what, and where you appear to be paying more than is usual.

Every document you upload is stored encrypted, with a key derived separately for each member.

OTTEVA organizes, reminds and prepares. It does not decide for you, and it does not act for you.

3. This is not legal, insurance, financial or medical advice

We organize, remind and prepare — we are not lawyers, insurance agents or financial advisors. Nothing OTTEVA shows you, writes for you or reminds you of is legal, insurance, financial or medical advice, and no attorney-client relationship, agency relationship or fiduciary relationship is created by using the service.

• We are not a law firm and no lawyer reviews your documents. We do not practice law in any state.
• We are not a licensed insurance producer, agent or broker, and we do not recommend a policy to buy.
• We are not an investment adviser, a broker-dealer, a mortgage broker or a credit counselor.
• We are not a tax adviser, a CPA or an enrolled agent.
• We are not a licensed real estate broker or salesperson and we do not represent you in a transaction.
• We are not an architecture firm, we do not offer architectural services, and none of our people hold themselves out as architects. Our design outputs are AI-generated design concepts and interior design visualizations — not blueprints, construction drawings, measurements or professional plans. They may not be to scale and must not be relied upon for construction, permitting, structural, electrical, plumbing or safety decisions. You are solely responsible for consulting a licensed architect, engineer or contractor and for compliance with your local building codes.
• We are not a health care provider. We do not diagnose, treat or advise on health.
• We are not a bank, a money transmitter or a payment institution. We never hold or move your money.

Where an action requires a license we do not hold, OTTEVA will not perform that action. It will tell you plainly that a licensed professional is needed and what kind. That is not a gap in the service, it is the design of it.

For anything with legal, tax, insurance or medical consequences, please consult a professional licensed in your state before you act.

4. Who may use OTTEVA — you must be 18 or older

You must be 18 or older to create an account and to use OTTEVA. By registering you confirm that you are at least 18 years of age and that you live in the United States.

OTTEVA is not directed to children. We do not knowingly collect any personal information from anyone under 13 years of age. If we learn that we hold information about a child under 13, we delete it and close the account. If you believe a child has given us information, write to info@otteva.com and we will remove it.

During the pilot, OTTEVA is offered only in the United States. People in other countries can join a waiting list, but cannot register yet.

5. What you buy — membership, one-time packages and automatic renewal

OTTEVA sells two things, and nothing else: a membership, billed monthly or yearly, and one-time digital design packages. Browsing property listings and publishing a property listing are free and always will be. Everything you can buy is listed on this page with its price.

Your first month is free. Registration starts a free trial month of 30 days. We do not ask for a payment card to begin, and nothing is charged during the trial month.

What happens after the free month: nothing is charged automatically at the end of the trial. When the free month ends, you either choose a paid plan yourself, or your account moves to a limited tier at no cost. On the limited tier you can still see and download every document you uploaded, but nothing new is added and deadlines are no longer monitored. We will never turn a free trial into a paid membership without you choosing a plan and confirming the price.

Automatic renewal, said plainly: if you choose a paid plan, your membership renews automatically at the price and interval shown above, and your card is charged at the start of each new period, until you cancel. A monthly plan renews every month; a yearly plan renews every twelve months. Prices are shown in U.S. dollars, including any sales tax, before you agree to anything.

How to cancel — one tap, any time: open the app and go to Me → Membership, then tap Cancel membership. Cancelling takes one tap and is available whenever the app is. You do not have to call anyone, write an e-mail, explain yourself, or answer any questions. Signing up and cancelling take the same effort, on the same screen.

Your cancellation takes effect at the end of the period you already paid for, and you keep full access until then. After that the account moves to the free limited tier — your documents stay available to view and download; nothing is deleted because you cancelled.

Confirmation in writing: when you start a paid plan we send you a confirmation e-mail with the plan, the price, the renewal interval, the date of the next charge, and how to cancel. When you cancel we send you a second confirmation e-mail with the date your access ends. Before each yearly renewal we e-mail you a reminder in advance with the amount and the date.

One-time digital design packages: a design package is bought once, is not a subscription and never renews. You pay $390 USD, you send us photographs of the room, and you receive digital files — four visualizations of how the room could look, a mood sheet of colors and materials, and an indicative cost range. These are interior design visualizations and design concepts, not architectural services: no construction drawings, no permit documents, no stamped plans, nothing to be built from. Packages that include documents for a permit authority or an architect's stamp are not sold in the United States; if you want those, we introduce you to a licensed architect who contracts with you and bills you directly, and we take nothing from it.

Refunds: payments are processed by Paddle acting as merchant of record, which means Paddle is the seller of record on your receipt and handles billing, sales tax and refunds. Our full Refund Policy is a separate page at otteva.com/refunds/, it is part of these Terms, and the short version is: a yearly membership can be refunded in full within 14 days; a monthly membership is not refunded once the paid month has started, but you can cancel at any time and you keep access to the end of it; changing your plan is settled pro rata; a one-time digital package is not refundable once the files have been delivered to you. None of this limits any right you have under the law of your state, or under the Paddle Buyer Terms.

If you locked in a price during the beta, that is the price we keep charging you for as long as your membership runs without interruption.

6. What is switched off during the beta

OTTEVA is early, and several parts of the service are deliberately switched off. We would rather say so here than let you wait for something that is not there:

• We do not mail letters, cancellations or complaints for you. We prepare the text; you send it.
• We do not make phone calls on your behalf, and Laura does not call anyone. No outbound calls are made by or for OTTEVA.
• We do not send text messages or SMS of any kind, and we make no automated, prerecorded or artificial voice calls. Verification codes and every notice go by e-mail only.
• We do not process health information. The health module is switched off and nothing about your health is stored, read or transmitted.
• We do not recommend an insurance policy or a financial product. We show prices and differences only.
• We do not act under a power of attorney and we sign nothing for you.
• We do not provide real estate brokerage and take no commission.

If any of these is ever switched on, you will hear about it before it happens, and these Terms will change first.

7. Property listings — for sale by owner, no brokerage, no commission

OTTEVA offers a self-service advertising platform for owners: a for sale by owner listing with photos and a 3D tour, published for twelve months. It is free — free to publish, free while it runs, free when your property sells or rents, and free whether or not you are a member. We do not charge an advance fee, a listing fee or any other fee for it. Browsing listings is free as well and does not require an account. That is the whole service.

We are not a real estate broker and we are not a real estate agent. We do not represent buyers or sellers, we do not negotiate, we do not show properties, we do not prepare or advise on contracts, and we take no commission and no success fee of any kind — not a percentage of a sale, not a share of rent, not a referral fee. What you pay for a listing is what the listing costs, and nothing further is due to us when your property sells or rents.

You write the listing and you own what it says. You are responsible for the accuracy of the price, the size, the condition and every claim in it. We do not verify listings and we do not vouch for them.

• Fair Housing: the Fair Housing Act forbids advertising that states a preference, a limitation or discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, familial status or disability. Your state or city may protect further characteristics, such as source of income, age or marital status.
• Phrases that we reject in a listing, as examples and not an exhaustive list: ideal for families, no kids, adults only, perfect for a young couple, great for a Christian family, no wheelchairs, must speak English, no Section 8, safe neighborhood, exclusive area.
• Describe the property, never the person you hope will live in it. Number of bedrooms, square feet, year built, condition, distance to a school — those are facts about the home and are fine.
• Before it is published, every listing is scanned for wording of this kind and returned to you for rewriting. The check helps you; it does not make us responsible for what you write, and it does not guarantee compliance with federal, state or local fair housing law.

We may remove a listing that appears to violate fair housing law, misstates the property, or advertises something the person posting it does not own. We will tell you why, and if we removed it in error we put it back and extend it by the time it was down.

8. What you always do yourself

Signing a contract. Entering payment details. Collecting a document in person. Signing in a bank. Deciding anything about your own health. Approving the exact text of every document that leaves you.

OTTEVA never sends anything you have not seen. “I want to deal with this” and “send exactly this text” are two separate taps, and only you make the second one.

You agree not to use OTTEVA to break the law, to upload documents that are not yours to hold, or to attack, overload or reverse engineer the service.

9. What we are responsible for, and what we are not

We are responsible for running the service as it is described on this page, and for handling your data the way our Privacy Policy says.

Dates and amounts are computed by ordinary code, not guessed by a language model, and any line we cannot show the arithmetic for is not shown to you at all. Even so, a photograph of a document can be misread. That is why every deadline is displayed next to the original image, so you can check it. Please do check anything that matters.

OTTEVA is a helper, not a substitute for your own attention. Decisions with legal or financial consequences remain yours. To the fullest extent permitted by law, the service is provided as is, and we are not liable for a missed deadline, a penalty or a lost opportunity that arises because you relied on OTTEVA instead of checking. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the event.

Some states do not allow certain exclusions or limitations, so parts of this section may not apply to you. Nothing here takes away a right your state gives you as a consumer. This section has not yet been reviewed by a U.S. attorney and is one of the parts most likely to change.

10. E-mails we send you, and how to stop them

We send two kinds of e-mail. Service messages are part of the membership — deadline reminders, security notices, payment confirmations and renewal reminders. Optional messages are everything else — beta news, tips, invitations to tell us what is missing.

Every e-mail we send carries our physical mailing address in the footer: Jakub Bárt, Bezručova 1643/22, 737 01 Český Těšín, Czech Republic. Every optional e-mail carries a working Unsubscribe link at the bottom, and your mail application can unsubscribe with one click as well. Unsubscribing takes effect immediately and in no case later than ten business days, and we will never ask you to pay, log in or explain yourself to unsubscribe.

You can also turn optional e-mail off in the app, in Me → Notifications, or by writing to info@otteva.com. Subject lines describe what is really inside the message.

We do not send marketing text messages, and we do not call you.

11. Ending your membership and deleting your account

You can cancel a paid membership at any time in Me → Membership. You can delete the entire account at any time in Me → Privacy and security, with one tap.

Deleting the account is a real deletion, not a flag in a database. Files are overwritten with random bytes and removed, the folder goes, and the rows go from every table. What remains is a single anonymous record, containing nothing about you, proving that a deletion happened.

Deletion works on the free limited tier too — you do not have to have paid us anything.

We may suspend or close an account that is used to break the law or to harm other people. Where we can, we will tell you first and give you time to export your documents.

12. Changes to these Terms

These Terms can change, and during a beta they will. We will e-mail you at least 30 days before any change takes effect, and the e-mail will say exactly what changed and why. The date at the top of this page always shows the current version.

If you do not agree with a change, cancel before it takes effect and nothing further is charged.

13. Governing law and disputes — open question for a U.S. attorney

First, please just write to us at info@otteva.com. Almost everything is settled by one honest e-mail, and we would rather fix a problem than argue about it.

The honest position today: the provider is a Czech sole trader, the service runs from the European Union, and the contract would ordinarily be governed by Czech law. At the same time, you are a consumer in the United States, and the mandatory consumer protection law of your state of residence applies to you no matter what this page says. We do not try to take that away, and we do not ask you to travel abroad to be heard.

We have deliberately not written a mandatory arbitration clause, a class action waiver or an exclusive foreign venue clause into this draft. Such clauses are common in U.S. terms, they are regulated differently in different states, and we are not willing to put one in front of you before a U.S. attorney has reviewed it and before we can explain in one sentence what it would cost you.

This section is therefore marked as an open question for a U.S. attorney and will be rewritten before paid memberships open. Until then, treat it as our statement of intent rather than as settled terms, and know that your rights under the law of your state are untouched by it.

14. Contact

Jakub Bárt, Bezručova 1643/22, 737 01 Český Těšín, Czech Republic. E-mail info@otteva.com.

Write about anything — a charge you did not expect, a deadline we read wrong, a sentence on this page you do not understand. A person reads it.